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TELUS Mobility Services
Listed are Services offered by TELUS Mobility. These are services that can be added onto your phone. Click on the categories below to view those Services.
Bundles
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Bundle 12 |
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$12 per month |
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- Call Display
- Voice Mail 10
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Bundle 15 |
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$15 per month |
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- Call Display
- Voice Mail 10
- Send up to 250 text, picture or video messages, receive unlimited text, picture or video messages (premium messages are not included)
- Unlimited web browsing
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Bundle 20 |
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$20 per month |
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- Call Display
- Voice Mail 10
- Send and receive unlimited text, picture or video messages (premium messages are not included)
- Unlimited Web browsing
- Video streaming
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Bundle 25 |
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$25 per month |
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- Call Display
- Voice Mail 10
- Send and receive unlimited text, picture or video messages (premium messages are not included)
- Unlimited Web browsing
- Video streaming
- Unlimited Windows Live (MSN) Messenger
- Unlimited My Email
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Messaging 30 |
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$3 per month |
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Send up to 30 text, picture or video messages and receive unlimited text, picture or video messages (promotional and premium messages are not included). |
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Messaging 250 |
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$5 per month |
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Send up to 250 text, picture or video messages and receive unlimited text, picture or video messages (promotional and premium messages are not included). |
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Messaging 2,500 |
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$10 per month |
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Send up to 2,500 text, picture or video messages and receive unlimited text, picture or video messages (promotional and premium messages are not included). |
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Messaging Unlimited |
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$15 per month |
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Send or receive unlimited text, picture or video messages (promotional and premium messages are not included). |
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Nationwide Long Distance Bundles (Canada Only) |
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- Nationwide 5: $5/month ~ 25 minutes
- Nationwide 10: $10/month ~ 100 minutes
- Nationwide 20: $20/month ~ 200 minutes
- Nationwide 30: $30/month ~ unlimited minutes
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North America Long Distance Bundles (Canada & U.S.) |
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- North America 7: $7/month ~ 25 minutes
- North America 15: $15/month ~ 100 minutes
- North America 25: $25/month ~ 200 minutes
- North America 35: $35/month ~ unlimited minutes
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International Bundles |
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- Call Asia 8 ~ $8/month for 88 minutes
- Call Asia 12 ~ $12/month for 168 minutes
Additional minute rate : 8ø / minute.
Eligible calling destinations : Mainland China, Hong Kong, Singapore, Taiwan |
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National In Network Calling |
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$15 per month |
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Unlimited local and long distance calling between TELUS PCS, Pay & Talk and Mike clients anywhere in Canada. |
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Microsoft Exchange Mobile Email Bundle |
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$14 per month on 3 year term |
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- Features: Personal Mailbox managed by TELUS, Webmail (Outlook Web Access), 500MB of disk space, corporate address book, forwarding capabilities, out of office notification, 2 layers of antivirus and antispam.
- Additional Features: Meeting scheduling, calendar sharing, mailbox delegation, contact sharing, free Windows Mobile synchronization (ActiveSync).
* Offer only applicable to new subscribers with an active voice and data plan with a combined value of at least $45/month. Offer only applicable on Business Personal and Business Regular Plans.
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U.S. Roaming Packages |
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No additional Long Distance U.S. Roaming charges.
- 60 U.S. Roaming minutes ~ $ 40/month
- 120 U.S. Roaming minutes ~ $ 60/month
- 240 U.S. Roaming minutes ~ $ 75/month
- 480 U.S. Roaming minutes ~ $120/month
- 720 U.S. Roaming minutes ~ $170/month
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Smartphone Bundles
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Smartphone Bundle 20 |
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$20 per month |
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- Unlimited personal email
- Unlimited instant messaging
- Unlimited text messaging
- Call display
- Voice mail 10
Note: Conditions apply. Available as an add-on to voice rate plans with a plan rate of $30 or greater. Data used while roaming in the U.S. is charged at $8/MB. Any usage incurred through a laptop/computer will be charged at $8/MB.
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Smartphone Bundle 30 |
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$30 per month |
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Note: Conditions apply. Available as an add-on to voice rate plans with a plan rate of $30 or greater. Data used while roaming in the U.S. is charged at $8/MB. Any usage incurred through a laptop/computer will be charged at $8/MB.
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Smartphone Bundle 45 |
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$45 per month |
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- Unlimited personal email
- Unlimited instant messaging
- Unlimited Web browsing
- Unlimited text messaging
- Video streaming
- Call display
- Voice mail 10
Note: Conditions apply. Available as an add-on to voice rate plans with a plan rate of $30 or greater. Data used while roaming in the U.S. is charged at $8/MB. Any usage incurred through a laptop/computer will be charged at $8/MB.
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Email & Web
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Email & Web 25 |
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$25 per month |
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- Email & Web included: 4 MB
- Additional Email & Web usage: $12/MB
- U.S. data roaming: $6/MB
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Email & Web 40 |
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$40 per month |
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- Email & Web included: 8 MB
- Additional Email & Web usage: $8/MB
- U.S. data roaming: $6/MB
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Email & Web 60 |
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$60 per month |
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- Email & Web included: 30 MB
- Additional Email & Web usage: $6/MB
- U.S. data roaming: $6/MB
- U.S. roaming option: $25/month
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Email & Web 100 |
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$100 per month |
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- Email & Web included: 1024 MB
- Additional Email & Web usage: $3/MB
- U.S. data roaming: $6/MB
- U.S. roaming option: $25/month
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Basic Features
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My Faves add-ons |
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The My Faves™ add-on features will provide you with unlimited talk and text* to any five numbers on any network in Canada!
- My Faves Local ~ $10 per month
- My Faves National ~ $15 per month
Note: The My Faves™ feature is eligible on all PCS plans except for the following plans: Talk Canada, Talk North America, Connect, My Faves, My Faves Student, My Faves promo plan, My Faves Bonus Offer.
* Includes text messages only. Picture, video and sound messages are not included. Unlimited text messaging is only available to other mobile phone numbers.
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Airtime Summary Notification |
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$3 per month |
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When you subscribe to Airtime Summary Notification*, you will be notified of how many minutes you have left on a weekly basis. A text message will be sent to your phone detailing how many minutes you have used and how many are remaining for that month.
Additional costs: 0 - 15 cents per message depending on your rate plan.
* This feature is only available in digital areas for text message capable phones. Airtime Summary Notification is not
available to clients on Family Talk or Add-a-line plans,
or to clients located in New Brunswick, Nova Scotia, Newfoundland,
Prince Edward island and Saskatchewan. |
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Call Display |
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$7 per month |
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Call Display displays the number of incoming calls when you're in a
digital service area. It allows you to prioritize incoming calls so you
don't miss the most important ones and minimize unnecessary
interruptions. Because Call Display works in conjunction with Call
Waiting, you can see who is calling you before you decide to interrupt
the first call you're on. |
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Call Forwarding |
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$2 per month |
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Call Forwarding allows you to redirect all incoming calls to another
phone number. When Call Forwarding is switched on, your phone won't ring
and all incoming calls will be directed to the number you specified when
you switched on the feature.
Call Forwarding means you can avoid giving people lists of numbers where
they can reach you. If you're going to be outside our service area, you
can forward your calls to a number where you're staying.
Additional costs: Additional minutes (above 3000) cost
25 cents each. Long distance is applicable
if calls are forwarded to an area outside of your
local calling area * Not available with TELUS Mobility's
Pay & Talk service plan |
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Call Waiting |
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included |
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Call Waiting helps you avoid missing important callers when you're
on another call by alerting you when another call comes through. You can
either accept the second incoming call or let it to go straight to voice
mail. Either way, you never need to miss a call with TELUS Mobility PCS.
Call Waiting works with Caller ID so you can see who's calling you before
you decide to interrupt your first call.
Included with most plans*.
$5 a month on Talk Halifax & Talk Winnipeg Additional
costs: Applicable air time is charged for
each call that is in progress. For example, if you are
on a call, and you put your first call on hold to answer
the second, both calls are rated separately. Long distance is applicable if call
waiting calls are accepted while outside of your local
calling area. * not available on Talk 20
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Conference Calling |
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included |
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Ever have problems trying to relay messages back and forth between two
people when it would be much easier to have everyone on the line at the
same time? Conference Calling is the solution. It allows you to
have a conversation with two different people at the same time avoiding
confusion and helping you to use your time more efficiently.
Included with most rate plans*.
Additional
costs: Applicable air time is charged for
each call that is in progress. For example, if a Conference
Call is in progress with the user and two callers on line,
each of the two calls are rated separately. Long distance is applicable if calls
waiting calls are accepted or made to an area outside
of your local calling area.
*not available on Talk 20
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Detailed Billing |
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$3 per month |
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Detailed billing provides clients with a detailed review of all call activity, including a list of phone calls made, the date and time of the calls, and the number of airtime minutes used for each call. It's great for viewing and tracking your mobile phone usage every month.
* If you don't subscribe to detailed
billing, you will continue to receive your invoice summary
by mail. Clients can also access free detailed billing
through e.bill, online at mytelusmobility.com. |
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Do not disturb |
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included |
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When Do Not Disturb is switched on, your phone won't ring and all incoming
calls will be directed to your Voice Mail.
Do Not Disturb is ideal if you want to temporarily redirect all your calls
to Voice Mail and still receive Voice Mail, Text and Numeric Messaging to your
phone. |
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Nights & Weekends |
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The Nights & Weekend calling feature gives you unlimited local calling (during specified hours) to ensure you run out of things to say before you run out of minutes.
- Nights & weekends (9pm) ~ Starting at $10/month
- Extended Nights & Weekends (6pm) ~ Starting from $15/month
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Roadside Assistance |
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$4 per month |
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Do you ever worry about getting stranded with a flat tire or running
out of fuel on the way home? Sign up for Roadside Assistance, brought
to you by Asurion, and give yourself some peace of mind. With Roadside
Assistance, no matter what happens to slow you down, we'll be there to
help get you back on your way.
Roadside Assistance is unique because it goes with your TELUS Mobility
phone so you can get help for almost any vehicle you're in. It gives
you the security you need while you're on the go, whether you're travelling
in Canada or the U.S. 24 hours a day, seven days a week. What you get - Help for almost
any vehicle you're travelling in
- Spare
tire installation - if your tire is flat, we'll put on
your spare or provide a tow
- Battery
boost - we'll jumpstart your battery if it's dead
- Emergency
gas delivery - if your vehicle has run out of fuel, we'll
give you up to 12 litres of gasoline or diesel
- Lock-out service
- if you're locked out of your vehicle, we'll get you
unlocked and provide you with a new key if yours is lost
or stolen
- Towing - if
your vehicle needs towing, we'll tow you to
a local destination of your choice
- Winching -
if your vehicle needs winching, we'll pull it out from
the snow, from the mud or from a ditch
The service, billed right to your TELUS Mobility invoice, is available
for all clients with a TELUS Mobility PCS phone activated on a monthly
service plan.
This service is also available to all Pay & Talk clients with sufficient
funds in their Pay & Talk account upon activation of the feature. Note: Roadside Assistance can also be added to a Pay & Talk account with
sufficient funds for $40 a year (as it includes 2 free months for the
first year). |
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Telus Mobile Backup |
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$2 per month | $10 for one-time transfer |
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TELUS mobile backup is a simple and effective way to secure your device contacts. It allows you to synchronize your contacts to a remote online location.
With a monthly subscription, back-ups can be done automatically or manually right from your phone. In case of a lost or stolen phone, you can remotely lock your phone’s contact list so your valued contacts stay private and safe. You can also browse, edit, and print your contacts online.
Mobile backup can also help you transfer your contact list during a handset upgrade. A one-time purchase allows you to transfer your contact list from your old phone, secure it in an online location, and restore your contact list onto your new phone.
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Vacation Disconnect |
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$1.5 per month |
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Take a break from your wireless phone service from one to six months, and we'll save your number, prevent unauthorized calling and maintain your account. If you're on a contract, you can still suspend your service, but your term will be extended for the length of your suspension when you reactivate.
Additional costs: $6.95 system access fee, 25¢ monthly 911 emergency service access fee.
Note: Must be a TELUS Mobility
client for at least six months. |
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Visual Voice Mail |
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$7.5 per month OR 50ø per message |
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Visual Voice Mail converts your voice mail messages to text and delivers them straight to you as SMS or email within minutes. The converted message will include the phone number of the caller embedded in the text. There’s no need to dial in to pick up your messages, you just read them on screen or listen to the attached wave file. You can view all of your messages in one convenient inbox and have a visual record of who called and what they said. |
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Voice Mail 10 |
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$7 per month |
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Voice Mail
10 ensures that you never miss a call and you can pick up your
messages from your PCS or wireline phone from anywhere in the world.
Additional costs: Airtime charges apply when calling into Voice Mail from
your PCS phone. When calling into Voice Mail from your PCS phone, from outside
of the digital service area, long distance rates may apply.
Key features of voice mail 10 - Selectable Language - English / French / Cantonese
- Personalized Greeting - 1 Greeting (60 Seconds)
- Messages - 10 messages (5 minutes)
- Message Storage - 10 days
- Online Tutorials - Yes
Voice mail notification
When you receive new voice mails, an SMS notification will be sent to your
wireless phone as long as you're in a digital coverage area. If you're
in an analog area, you will be able to dial into your mailbox and retrieve
new messages, but you won't receive visual notification of a new message
until you enter a digital area.
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Voice Mail 25 |
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$8 per month |
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Voice Mail 25 turns basic voice mail
into a powerful message centre that can reply to voice mail and
even broadcast voice mail messages to group distribution lists.
Pager notification* is now included with Voice Mail 25 at no extra
charge. Your PCS Voice Mail can automatically page you when you
receive a new Voice Mail. Additional
costs: Airtime charges apply when calling into Voice Mail from
your PCS phone. When calling into Voice Mail from your PCS phone, from outside
of the digital service area, long distance rates may apply.
Not available with TELUS Mobility's Pay & Talk
service plan. Voice mail 25 features - Selectable Languages - English / French / Cantonese
- Personalized Greetings - 4 Greetings (60 seconds)
- Messages - 25 messages (5 minutes)
- Message Storage - 25 Days
- Broadcast Lists - 25 Lists (25 users per list)
- Inter-Mailbox Messaging - Yes
- One Button Voice Mail Access to Retrieve Messages from a PCS Phone**
- Online Tutorial - Yes
* Pager notification is not available in Sasketchewan, Manitoba,
Ontario, Quebec and Nova Scotia
** Some conditions may apply
Voice mail notification
When you receive new voice mails, an SMS notification will be sent to your
wireless phone as long as you're in a digital coverage area. If you're
in an analog area, you will be able to dial into your mailbox and retrieve
new messages, but you won't receive visual notification of a new message
until you enter a digital area.
* $8 with most plans. |
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Special Phone Numbers |
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The following list of special numbers is in the network. By convention in Canada, a "*" prefix denotes a free airtime/toll number.
special phone numbers
* Only available with TELUS Mobility's Pay & Talk service
** Available only in Halifax in the atlantic region.
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Messaging
SPARK
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Mobile TV |
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$15 per month |
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With TELUS mobile TV™ you get real-time TV on your phone, so you can watch your favorite shows anytime, anywhere. Get the latest sports, highlights, breaking news and up-to-the-minute weather reports, shop around the clock and more.
TELUS mobile TV is available anywhere within our extensive national digital 1X coverage area.
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Mobile Music |
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$20 per month |
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Download hundreds of thousands of tracks* on your mobile phone with a monthly music subscription.
* Some premium content may be excluded.
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Mobile Radio |
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Get unlimited access to the crystal-clear sound of commercial-free music, comedy, talk, children's programming and more with up to 50 channels in 12 genres designed to fit any style - whether at work, home, in car or on the go.
Radio 8 ~ unlimited access to 15 channels in 9 genres. $8/month
Radio 15 ~ unlimited access to 50 channels in 12 genres. $15/month
Radio Day Pass ~ try out the Radio 15 package for a day. $3/24-hours
>> Click here to view Radio 8 channel line-up.
>> Click here to view Radio 15 channel line-up.
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Truetones & Ringtones |
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Starting from $1.29 |
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- Truetones ~ Download a hit song or celebrity voice to replace the ring on your phone (not compatible with all phones).
- Ringtones ~ From Top 40 hits to movie themes — download a sound to replace your ring.
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Games |
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Multiplayer games
Challenge friends or strangers to a friendly game with TELUS Mobility's multiplayer games.
Downloadable games
Interactive, multi-media, arcade-style games with full sound, enhanced graphics and more.
Web Games
Web-based games that you can quickly access through your phone's browser.
Pricing :
Download - from $2 per game.
Web - from 5ø per game.
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Images |
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From $1.50 each |
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Download your favourite cartoon character, movie or sports image onto your phone
and use it as a screensaver or wallpaper - just like on your PC. |
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Videos |
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SPARK Video downloads - Download the latest movie trailers, music videos and TV clips right to your phone.
Priced from $2 per video.
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Alerts |
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$2 / 30 days |
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TELUS alerts are text messages delivered straight to your phone, with
up-to-the-minute information on news, sports, entertainment and more. |
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Kid Find |
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$5 per month |
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Using GPS technology, Kid Find gives parents the ability to locate their loved ones without interrupting their activities.
- Locate family members in real-time from your TELUS phone or online
from your computer.
- See your family member’s location on an interactive map.
- Be assured that only family members sharing the same TELUS account
can locate your children.
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Wireless Web |
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Get the latest entertainment with Ultra Channels on your phone ~ Ultra Entertainment, Ultra Music, Ultra Sports, Ultra Business. The Wireless Web allows you to be productive, be entertained, manage money and more!
- Wireless Web Bundle ~ $10/month for unlimited browsing.
- Pay-per-use ~ 5¢ per page.
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Video Streaming |
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Video Streaming from TELUS gives you access
to video clips on mobile web pages.
- Pay-per-use ~ 50¢ per stream
- Unlimited video streaming ~ $15 per month
Streaming is available on select handsets
only and available in Wireless High Speed and digital 1X coverage areas; video
streaming is available to select mobile sites and select premium content.
Smartphone users must be on a web bundle. Video Streaming on Pay & Talk is
available on a pay-per-use basis only.
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GPS Navigation |
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$10 for 30 days OR $3 for 24 hours |
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Using GPS technology,
TELUS Navigator provides audible turn-by-turn driving directions
directly from your TELUS phone, just like an advanced GPS navigation
system, but at a fraction of the cost.
- Get real-time, voice-prompted and visual turn-by-turn directions,
including notification of upcoming turns and automatic rerouting if you
miss a turn.
- Find points of interests along your route, such as landmarks, restaurants, gas stations and more.
- View detailed coloured maps with pan and zoom options to see where you are, right at this moment.
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Business Features
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Business Email & Web 30 |
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$30 per month |
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- Unlimited POP3 Web Mail, instant messaging and Web browsing
- Tethered data - $8/MB
- U.S. Data Roaming - $8/MB
Note: Not available for BES and tethered data is not included.
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Business Email & Web 45 |
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$45 per month |
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- Unlimited POP3 Web Mail, instant messaging and Web browsing
- Caller ID, Voice Mail 10 & Unlimited text messaging
- Tethered data - $8/MB
- U.S. Data Roaming - $8/MB
Note: Not available for BES and tethered data is not included.
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Pay & Talk Add-Ons
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Unlimited Nights & Weekends |
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75ø/day OR $20/month |
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Monday to Friday - 9:00pm to 7:00am
Friday 9:00pm to Monday 7:00am |
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Unlimited Early Nights & Weekends |
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$1/day OR $30/month |
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Monday to Friday - 6:00pm to 7:00am
Friday 6:00pm to Monday 7:00am |
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Unlimited Incoming Calls |
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$1/day OR $30/month |
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Unlimited local incoming calls.
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Unlimited Early NW & Unlimited Messaging |
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$1.5/day OR $40/month |
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Unlimited early nights & weekends and Unlimited messaging. |
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Unlimited 45 |
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$2/day OR $45/month |
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- Unlimited Early Nights and Weekends (6pm - 7 am)
- Unlimited local incoming calls
- Unlimited text, picture, video and sound messages
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After School Calling |
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$10 per month |
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Get unlimited incoming and outgoing After School Calling Monday through Friday from 3 - 5 pm. |
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